Shipping Policy
Shipping Conditions
At Aries Outlets, we strive to process and ship your order quickly, efficiently, and sustainably, always selecting the most environmentally friendly shipping methods available. Below you will find information about our shipping costs and delivery times.
Processing Time
Orders received on weekdays before 23:59 will be processed and shipped on the same day. Orders received on weekends or public holidays will be shipped on the next working day. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Costs
At Aries Outlets, we always choose the most environmentally friendly shipping option available. The good news is that this sustainable shipping is always free for our customers, regardless of order size or destination country.
Delivery Times by Country
Our estimated delivery times are 7-14 working days, including weekends, for the following countries:
Netherlands: 7-14 working days
Belgium: 7-14 working days
Germany: 7-14 working days
Other countries: 7-14 working days
Please note that these delivery times are guidelines and may vary depending on external factors such as delivery partners and possible public holidays.
International Shipping
Currently, we do not offer international shipping outside the EU. We are working on making additional shipping options available in the future.
Delays
Although we make every effort to deliver your order within the expected time, delays may occur due to circumstances beyond our control, such as customs checks or increased workload at delivery services. clarifyhome is not responsible for delays caused by these external factors.
Tracking Information
After your order has been shipped, you will receive an email with tracking information so you can track your package.
Lost or Damaged Packages
If your package arrives damaged, please contact us immediately at support@ariesoutlets-uk.com with photos of the damage. In case of missing packages, please check the shipment tracking information and contact the delivery service. We are here to help you at any time.